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Common issues & fixes - Maximum number of sessions reached...
06-15-2013, 05:09 PM
Post: #1
Common issues & fixes - Maximum number of sessions reached...
"Maximum number of sessions reached.." may be appeared in following scenarios:

Case #1:
"Maximum number of sessions reached..." appear in login screen :

Cause: Your previous session has not been logged out.
Possible solution: inactive session will be cleared in 10mins, you may try login again after 10mins.

Cause: Your license(s) has be expired
Possible solution: login to botexploit.com and check your purchase history. Buy a new license if needed.

Case #2:
"Maximum number of sessions reached..." appear after login, when I click "Start" button :

Cause: Your computer clock and time zone setting may not be set appropriately.
Possible solution: Please check with your computer clock and timezone setting and try again.
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06-15-2013, 07:32 PM (This post was last modified: 06-16-2013 09:49 AM by Shagrath.)
Post: #2
RE: Common issues & fixes - Maximum number of sessions reached...
"Case #2:
"Maximum number of sessions reached..." appear after login, when I click "Start" button :

Cause: Your computer clock and time zone setting may not be set appropriately.
Possible solution: Please check with your computer clock and timezone setting and try again."

What time zone we musst setup?

Need help, whant to try your product, but have this issue. Thank.
Win 7 64bit, Russian language, but I but live in Germany, time zone UTC +01:00 Amsterdam, Belgrade, Berlin, Brussels, Kinshasa, Lagos, Madrid, Paris, Rome, Stockholm...
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06-17-2013, 03:38 AM (This post was last modified: 06-17-2013 03:39 AM by botexploit.)
Post: #3
RE: Common issues & fixes - Maximum number of sessions reached...
We did a fix on this issue for the case#2.

Please use botexploit version 0.9.94 or later
http://www.botexploit.com/download/latest.zip

Thank you
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06-21-2013, 11:44 AM (This post was last modified: 06-21-2013 11:46 AM by Galthran.)
Post: #4
RE: Common issues & fixes - Maximum number of sessions reached...
Cause: Your previous session has not been logged out.
Possible solution: inactive session will be cleared in 10mins, you may try login again after 10mins.

can you reduce the time? always when my internet connection dies (at least once a day) i have to wait 10 min to start again ... 2-3 min would be also ok or not?
best thing would be when for example i have 10 keys and i try to connect to 11 bots ... the first bot is kicked offline when i try to connect with the 11 bot
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06-21-2013, 01:17 PM
Post: #5
RE: Common issues & fixes - Maximum number of sessions reached...
thank you for your suggestions, they are very clear and great.

we are now transferring this message to our technical team and they will consider the possibilities of these suggestions
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06-21-2013, 01:33 PM
Post: #6
RE: Common issues & fixes - Maximum number of sessions reached...
hello, im using botexploit_0.9.98 and got "Maximum number of sessions reached..." appear after login, when I click "Start" button. What timezone should i use? im from Moscow.
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06-21-2013, 03:59 PM
Post: #7
RE: Common issues & fixes - Maximum number of sessions reached...
Hi,

as you are in Moscow, your computer should use GMT+4
for example: it is 15:59 (GMT time), your computer time should be 19:59(GMT+4)

if you are using Virtual machine(VM), please set both the windows of VM's timezone and your computer's time zone are GMT+4

thank you
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06-23-2013, 09:13 PM
Post: #8
RE: Common issues & fixes - Maximum number of sessions reached...
how long does it take until you activate a order?
already purchased licences, but actually i get max-session-error, order status is "processing"

greets
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06-24-2013, 04:23 AM
Post: #9
RE: Common issues & fixes - Maximum number of sessions reached...
Please be take note that after you have purchased our software licence, you need to wait for our email confirmation informing you that your licence has been activated before you start using the software you have just purchased. There may be delays at times owing to paypal confirmation delay or other reasons which could take as long as 12 hours. We seek your understanding on these delays.

@dbuddy your licensce have been activated 3 hours ago, thank you
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06-24-2013, 10:17 PM
Post: #10
RE: Common issues & fixes - Maximum number of sessions reached...
thank you.

now i am in the situation that your bot had a freeze and i had to restart... 10 minutes is really a bit greedy, 5 minutes would be better because in normal case the authentication problem is not user-side, it is bot-application or network side...
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