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"Cannot connect to the license server" when trying to login
05-24-2014, 03:05 AM
Post: #1
"Cannot connect to the license server" when trying to login
Hello. I'm not a paid member yet but as I understand it, there's a 12 hour trial? I signed up, but when I tried to login I get the error "Cannot connect to the license server". This error message doesn't really inspire confidence that it will work if I go ahead and purchase an account without bothering to try it.

Any suggestions?

Thanks!
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05-24-2014, 03:11 AM
Post: #2
RE: "Cannot connect to the license server" when trying to login
We haven't faced this problem before.

Can you try rebooting your computer and your router?
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05-24-2014, 03:34 AM
Post: #3
RE: "Cannot connect to the license server" when trying to login
Same thing happened after rebooting. Is there a port I need to make sure is not blocked by my router or firewall?
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05-24-2014, 04:58 AM
Post: #4
RE: "Cannot connect to the license server" when trying to login
There is no port that you need to whitelist.
You can try disabling your firewall for a while and see if it works.
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