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Common issues & fixes - Maximum number of sessions reached...
10-13-2013, 04:05 AM
Post: #15
RE: Common issues & fixes - Maximum number of sessions reached...
Hi Baldey,
As I see you purchased one six-month license on 15th Sep, which should expire on 15th Mar 2014.
I saw that in the system record you modify the number of sessions to 10 on 26th Sep, at that time you originally had ~170 days (= 180 days - 10 days passed since 15th Sep) left in your license, so divide it by 10 each session should have ~ 17 days for each license, so the expiry date for these 10 licenses is 13th Oct. When you modified the number of sessions successfully through the bot, a message should have appear and tell you about this information. The message should be like this
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Number of Sessions: 10
Expiry Date: Oct. 13, 2013, 12:45 a.m.
-----------------
That's why the sessions expired and you cannot log in now. If you need more assistance I can help.
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RE: Common issues & fixes - Maximum number of sessions reached... - Titanium - 10-13-2013 04:05 AM

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