Unable to open gate and door

[kennywong86]

i have a monk characters , whenever i run into rifts/stage, it failed to open gate / stone gate and sometimes it aims the monster behind the gate before opening it .

if it was a steel gate , my dashing strike could pass through and eventually got stuck because it still unable to open the gate.

if it was a stone gate , there is no way my dashing strike could by pass it and eventually the whole game stucked

trying to seek help here , if someone have the same experience on changing the settings ?

i tried changing settings - door open range but it is still not helping.

pleas help !